FreedomPay and Vista Technology Services partner to deliver seamless field services to merchants across the UK and Europe

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FREEDOMPAY AND VISTA TECHNOLOGY SERVICES PARTNER TO DELIVER SEAMLESS FIELD SERVICES TO MERCHANTS ACROSS UK AND EUROPE

The partnership will provide access to over 4,000 engineers in over 30 European countries to manage installation and maintenance of payment solutions across the region.

FreedomPay, a leading global customer-centric commerce payments platform, today announced that it has entered into a global technology project and support partnership with Vista Technology Services (Vista), the largest independent retail and business-critical technology deployment and support business in the UK.

The three-year partnership will give FreedomPay immediate access to over 4,000 engineers in over 30 European countries to manage the installation and maintenance of payment solutions from simple to complex across the region. The agreement provides an on-site, enhanced and personalised, 24/7 service to FreedomPay customers.

Vista will provide fully P2PE compliant warehousing and logistics designed to maintain a full ‘chain of custody’ throughout the delivery, installation and maintenance lifecycles of FreedomPay’s payment platform systems.

“Vista will provide FreedomPay customers with thousands of on-site, qualified engineers to help manage software and/or hardware installation,” said Tom Durovsik, Founder and CEO at FreedomPay. “FreedomPay’s commitment to the highest standard of customer service will be enhanced through this exciting partnership.”

James Pepper, CEO of Vista Technology Services, added: “We are very proud to be working in partnership with FreedomPay. Vista was the first service provider globally to launch a PIM that met the P2PE requirements and since then we have enhanced the security around our offering and levels of attestation at every opportunity. Vista has a culture of working with our customers to innovate and share efficiency gains, and it is only fitting that we will work in partnership with FreedomPay as one of the most innovative and exciting businesses in the payments and loyalty sector.” 

About FreedomPay

The FreedomPay Commerce Platform is the technology of choice for many of the largest companies across the globe in retail, hospitality, lodging, gaming, sports and entertainment, foodservice, education, healthcare and financial services.  FreedomPay’s technology has been purposely built to deliver rock solid performance in the highly complex environment of global commerce. The company maintains a world-class security environment and was first to earn the coveted validation by the PCI Security Standards Council against Point-to-Point Encryption (P2PE/EMV) standard in North America. FreedomPay’s robust solutions across payments, security, identity and data analytics are available in-store, online and on-mobile and are supported by rapid API adoption. The award winning FreedomPay Commerce Platform operates on a single, unified technology stack across multiple continents allowing enterprises to deliver a consistent, repeatable experience on a global scale. For more information, please visit www.freedompay.com.

About Vista

Vista Retail Support are the largest independent retail and business-critical technology deployment and support business in the UK, providing high quality, highly secure and cost-effective technology support internationally. Although UK based, we provide our technology project and support services to organisations across 31 countries. 

Vista support over 120 blue-chip organisations to achieve their IT and digital strategies in sectors including Health Care, Retail, Entertainment, Hospitality, Charity and Banking.

We are a Highly secure ISO 270001 and P2Pe attested business, that is frequently commended for its use of technology in providing support services to its customers.

Our core services include:

- Retail and IT Helpdesk (we provide first, second, and third-line support) 

- Technology Support including EPoS maintenance, payment devices, and self-service kiosks 

- Technology Staging and Deployment projects

- Technology Consultancy and Procurement services