IT Service Desk

Maintenance
& Break-Fix

IT Project Services

Infrastructure
Project Services

Retail IT support

Hospitality IT support

Healthcare IT support

Trusted by 120 Retail, Hospitality & Pharmacy businesses to deliver their Technology Transformation Projects & ongoing IT Support Services.

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Whatever technology you use, we’ll keep it running.

Shops, restaurants, cinemas and pharmacies in customer-facing trading environments, are dependent on the performance and reliability of their technology to sell their products and provide their services. Some of the best-known retail, hospitality and healthcare organisations rely on Vista Technology Support to supply, stage, deploy and once installed provide preventative and highly responsive break-fix services and on-site IT and EPoS maintenance.

Explore our services

IT Maintenance & Break-Fix

IT Service Desk

IT Project Services

Our Sectors

We chose Vista because of their great reputation in providing IT services in retail and their expertise in the grocery and convenience market. We weren’t disappointed and through their data insights, technical knowledge and focus, our teams have been able to improve the IT experience for our in-store colleagues, IT teams and of course our customers.

We currently use Vista for 1st and 2nd line service desk, new store openings, IT projects and in-store retail break-fix engineering.

Retail IT Director

Grocery & Convenience

Retail IT Support

Are you a busy retail chain looking for complete retail IT support for both legacy retail IT and the latest in store technology? You won’t find our range of expertise anywhere else. From new technology deployment to post installation support, underpinned by industry leading SLAs of 2/4/8 hours and next business day fix for remote service desk and on-site break-fix engineering.

Retail IT Support

Are you a busy retail chain looking for complete retail IT support for both legacy retail IT and the latest in store technology? You won’t find our range of expertise anywhere else. From new technology deployment to post installation support, underpinned by industry leading SLAs of 2/4/8 hours and next business day fix for remote service desk and on-site break-fix engineering.

We chose Vista because of their great reputation in providing IT services in retail and their expertise in the grocery and convenience market. We weren’t disappointed and through their data insights, technical knowledge and focus, our teams have been able to improve the IT experience for our in-store colleagues, IT teams and of course our customers.

We currently use Vista for 1st and 2nd line service desk, new store openings, IT projects and in-store retail break-fix engineering.

Retail IT Director

Grocery & Convenience

Hospitality IT Support

Are you searching for a trusted hospitality IT partner to implement large-scale technology rollouts, share specialist advice on the right technology strategy and provide industry leading hospitality IT support? For over 25 years, we’ve worked with the UK’s most recognised hospitality organisations including the World’s largest restaurant chain, the UK’s largest hotelier and largest coffee shop, as well as 64% of cinemas in the UK and Ireland.

We were really pleased with the way in which Vista were able to transition our restaurant IT support in a seamless fashion. Their attention to detail was excellent and they were able to identify a number of areas for improvement.

Our initial RFP requirements were for on-site engineering (break-fix). We soon discovered the range of other services Vista provides including IT projects and corporate service desk which were of great benefit to our business. Our colleagues really enjoy the Vista experience and everyone we have worked with has demonstrated that they are a true partner of ours.

CIO

Global Restaurant Chain

We are very pleased with the way in which Vista have managed our projects. They have the scale, flexibility and experience to manage large scale technology changes within our business, they really are a true partner. Vista have been highly flexible and maintained professionalism throughout this project by working with McKesson to manage additional project requirements and project accelerations.

Ranjit Gill

CIO (Mckesson)

Healthcare IT Support

If you’re in the healthcare industry, you’ll know that the technologies you depend upon are critical. When they don’t work correctly, they negatively impact healthcare professionals and patients alike. For expert support in unique, large-scale and complex healthcare settings including pharmacy, opticians and hospitals, talk to us about our range of Technology deployment and managed Healthcare IT services.

Healthcare IT Support

If you’re in the healthcare industry, you’ll know that the technologies you depend upon are critical. When they don’t work correctly, they negatively impact healthcare professionals and patients alike. For expert support in unique, large-scale and complex healthcare settings including pharmacy, opticians and hospitals, talk to us about our range of Technology deployment and managed Healthcare IT services.

We are very pleased with the way in which Vista have managed our projects. They have the scale, flexibility and experience to manage large scale technology changes within our business, they really are a true partner. Vista have been highly flexible and maintained professionalism throughout this project by working with McKesson to manage additional project requirements and project accelerations.

Ranjit Gill

CIO (Mckesson)

Our Services

Latest Insights

Take a look at the latest tech support news and our company blog for tech updates

Building a Cyber-Resilient Organisation: Best practices for Retail & Hospitality

As technology continues to advance, the retail and hospitality sectors are becoming prime targets for cyber-attacks. Phishing, ransomware, advanced persistent threats, and supply chain attacks are on the rise, and cybercriminals are constantly innovating, and finding new ways to exploit vulnerabilities in retail POS systems, IoT devices, endpoints, and cloud and server environments. As your brand […]

NRF 2025: What’s Next in Tech for the Retail & Hospitality Industry

NRF: Retail’s Big Show is one of the most highly anticipated events in the retail industry, uniting the brightest minds in technology and innovation from around the world. This year, Vista Technology Support had the privilege of attending once again, allowing us to dive into ground-breaking innovations, connect with industry leaders, engage with disruptive tech […]

Key IT Solutions Every Retail Business Needs

In today's fast-paced retail environment, leveraging the right IT solutions is crucial for streamlining operations and boosting productivity. From IT support for business to instore technology maintenance, here are the essential IT solutions every retail business needs.

Building a Robust IT Infrastructure for Hotels – How to Guide

Creating a robust IT infrastructure is essential for modern hotels seeking to improve guest satisfaction, streamline operations, and stay competitive in the hospitality industry. This guide provides a comprehensive step-by-step approach to building a reliable IT system tailored to the unique needs of hotels.

Vista sponsors Costa Charity Cycle Challenge

Vista Technology Support proudly sponsored this years' Costa Coffee Charity Cycle Challenge, an annual fundraising event that involves a group of cyclists riding a set distance to raise money for the Costa Foundation and other charities.

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Our Customers

120 retail, hospitality and pharmacy businesses trust us to deliver their technology transformation projects and ongoing IT support services, including EPoS and IT Maintenance, Services Desk, Corporate Service Desk and IT Procurement.