IT Service Desk

Maintenance
& Break-Fix

IT Project Services

Infrastructure
Project Services

Retail IT support

Hospitality IT support

Healthcare IT support

Trusted by 120 Retail, Hospitality & Pharmacy businesses to deliver their Technology Transformation Projects & ongoing IT Support Services.

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Whatever technology you use, we’ll keep it running.

Shops, restaurants, cinemas and pharmacies in customer-facing trading environments, are dependent on the performance and reliability of their technology to sell their products and provide their services. Some of the best-known retail, hospitality and healthcare organisations rely on Vista Technology Support to supply, stage, deploy and once installed provide preventative and highly responsive break-fix services and on-site IT and EPoS maintenance.

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IT Maintenance & Break-Fix

IT Service Desk

IT Project Services

We chose Vista because of their great reputation in providing IT services in retail and their expertise in the grocery and convenience market. We weren’t disappointed and through their data insights, technical knowledge and focus, our teams have been able to improve the IT experience for our in-store colleagues, IT teams and of course our customers.

We currently use Vista for 1st and 2nd line helpdesk, new store openings, IT projects and in-store retail break-fix engineering.

Retail IT Director

Grocery & Convenience

Retail IT Support

Are you a busy retail chain looking for complete retail IT support for both legacy retail IT and the latest in store technology? You won’t find our range of expertise anywhere else. From new technology deployment to post installation support, underpinned by industry leading SLAs of 2/4/8 hours and next business day fix for remote helpdesk and on-site break-fix engineering.

Retail IT Support

Are you a busy retail chain looking for complete retail IT support for both legacy retail IT and the latest in store technology? You won’t find our range of expertise anywhere else. From new technology deployment to post installation support, underpinned by industry leading SLAs of 2/4/8 hours and next business day fix for remote helpdesk and on-site break-fix engineering.

We chose Vista because of their great reputation in providing IT services in retail and their expertise in the grocery and convenience market. We weren’t disappointed and through their data insights, technical knowledge and focus, our teams have been able to improve the IT experience for our in-store colleagues, IT teams and of course our customers.

We currently use Vista for 1st and 2nd line helpdesk, new store openings, IT projects and in-store retail break-fix engineering.

Retail IT Director

Grocery & Convenience

Hospitality IT Support

Are you searching for a trusted hospitality IT partner to implement large-scale technology rollouts, share specialist advice on the right technology strategy and provide industry leading hospitality IT support? For over 25 years, we’ve worked with the UK’s most recognised hospitality organisations including the World’s largest restaurant chain, the UK’s largest hotelier and 64% of cinemas in the UK and Ireland.

We were really pleased with the way in which Vista were able to transition our restaurant IT support in a seamless fashion. Their attention to detail was excellent and they were able to identify a number of areas for improvement.

Our initial RFP requirements were for on-site engineering (break-fix). We soon discovered the range of other services Vista provides including IT projects and corporate service desk which were of great benefit to our business. Our colleagues really enjoy the Vista experience and everyone we have worked with has demonstrated that they are a true partner of ours.

CIO

Global Restaurant Chain

We are very pleased with the way in which Vista have managed our projects. They have the scale, flexibility and experience to manage large scale technology changes within our business, they really are a true partner. Vista have been highly flexible and maintained professionalism throughout this project by working with McKesson to manage additional project requirements and project accelerations.

Ranjit Gill

CIO (Mckesson)

Healthcare IT Support

If you’re in the healthcare industry, you’ll know that the technologies you depend upon are critical. When they don’t work correctly, they negatively impact healthcare professionals and patients alike. For expert support in unique, large-scale and complex healthcare settings including pharmacy, opticians and hospitals, talk to us about our range of Technology deployment and managed Healthcare IT services.

Healthcare IT Support

If you’re in the healthcare industry, you’ll know that the technologies you depend upon are critical. When they don’t work correctly, they negatively impact healthcare professionals and patients alike. For expert support in unique, large-scale and complex healthcare settings including pharmacy, opticians and hospitals, talk to us about our range of Technology deployment and managed Healthcare IT services.

We are very pleased with the way in which Vista have managed our projects. They have the scale, flexibility and experience to manage large scale technology changes within our business, they really are a true partner. Vista have been highly flexible and maintained professionalism throughout this project by working with McKesson to manage additional project requirements and project accelerations.

Ranjit Gill

CIO (Mckesson)

Our Services

Latest Insights

Take a look at the latest tech support news and our company blog for tech updates

What are retailers doing to address the issues of recycling?

As the environmental impact of fast and disposable retail around the world becomes clear, the importance of recycling and promoting the circular economy is a live issue for retailers. How can you implement sustainable practices, reduce waste, and use assets and resources more efficiently in your business to reduce environmental harm?

Retail Technology Innovation Hub (RTIH) has published an article on their website promoting Vista Technology Support's newest hospitality customer, Heart with Smart Group.

This year Vista Technology Support kindly contributed funds to assist Adventurers, which relies on donations (the amount received in donations directly limits the fees that everyone who attends the site has to pay), to meet their target of £3,500 to cover the cost of food for the week. To express their gratitude to Vista for the contribution, Adventurers recorded a thank you video.

ITV News attended this year’s annual UK Charity All Stars 2023 event. They produced a video report which was broadcasted to promote the various charities which participated at this year’s event, and penned an article “Charities clash in ice hockey fundraiser with Cardiff Devils’ legend Steve Moria among players”. The video report featured Tŷ Hafan, for […]

Reliable EPoS systems play an important part in maintaining customer satisfaction. Businesses need to make the most of their assets, and IT and EPoS are no exception. Companies within the retail and hospitality sectors need to ensure that they are getting maximum value for money from their investments and they also need to show that […]

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Our Customers

120 retail, hospitality and pharmacy businesses trust us to deliver their technology transformation projects and ongoing IT support services, including EPoS and IT Maintenance, Services Desk, Corporate Service Desk and IT Procurement.