IT Service Desk

Maintenance
& Break-Fix

IT Project Services

Infrastructure
Project Services

Retail IT support

Hospitality IT support

Healthcare IT support

Trusted by 120 Retail, Hospitality & Pharmacy businesses to deliver their Technology Transformation Projects & ongoing IT Support Services.

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Whatever technology you use, we’ll keep it running.

Shops, restaurants, cinemas and pharmacies in customer-facing trading environments, are dependent on the performance and reliability of their technology to sell their products and provide their services. Some of the best-known retail, hospitality and healthcare organisations rely on Vista Technology Support to supply, stage, deploy and once installed provide preventative and highly responsive break-fix services and on-site IT and EPoS maintenance.

IT Maintenance & Break-Fix
IT Service Desk
IT Project Services

We chose Vista because of their great reputation in providing IT services in retail and their expertise in the grocery and convenience market. We weren’t disappointed and through their data insights, technical knowledge and focus, our teams have been able to improve the IT experience for our in-store colleagues, IT teams and of course our customers. 

We currently use Vista for 1st and 2nd line service desk, new store openings, IT projects and in-store retail break-fix engineering. 

Retail IT Director
Grocery & Convenience

Retail IT Support

Are you a busy retail chain looking for complete retail IT support for both legacy retail IT and the latest in store technology? You won’t find our range of expertise anywhere else. From new technology deployment to post installation support, underpinned by industry leading SLAs of 2/4/8 hours and next business day fix for remote service desk and on-site break-fix engineering.

Retail IT Support

Are you a busy retail chain looking for complete retail IT support for both legacy retail IT and the latest in store technology? You won’t find our range of expertise anywhere else. From new technology deployment to post installation support, underpinned by industry leading SLAs of 2/4/8 hours and next business day fix for remote service desk and on-site break-fix engineering.

We chose Vista because of their great reputation in providing IT services in retail and their expertise in the grocery and convenience market. We weren’t disappointed and through their data insights, technical knowledge and focus, our teams have been able to improve the IT experience for our in-store colleagues, IT teams and of course our customers. 

We currently use Vista for 1st and 2nd line service desk, new store openings, IT projects and in-store retail break-fix engineering.

Retail IT Director
Grocery & Convenience

Hospitality IT Support

Are you searching for a trusted hospitality IT partner to implement large-scale technology rollouts, share specialist advice on the right technology strategy and provide industry leading hospitality IT support? For over 25 years, we’ve worked with the UK’s most recognised hospitality organisations including the World’s largest restaurant chain, the UK’s largest hotelier and largest coffee shop, as well as 64% of cinemas in the UK and Ireland.

We were really pleased with the way in which Vista were able to transition our restaurant IT support in a seamless fashion.  Their attention to detail was excellent and they were able to identify a number of areas for improvement. 

Our initial RFP requirements were for on-site engineering (break-fix).  We soon discovered the range of other services Vista provides including IT projects and corporate service desk which were of great benefit to our business. Our colleagues really enjoy the Vista experience and everyone we have worked with has demonstrated that they are a true partner of ours.

CIO
Global Restaurant Chain

We are very pleased with the way in which Vista have managed our projects. They have the scale, flexibility and experience to manage large scale technology changes within our business, they really are a true partner. Vista have been highly flexible and maintained professionalism throughout this project by working with McKesson to manage additional project requirements and project accelerations.

Ranjit Gill
CIO (Mckesson)

Healthcare IT Support

If you’re in the healthcare industry, you’ll know that the technologies you depend upon are critical. When they don’t work correctly, they negatively impact healthcare professionals and patients alike. For expert support in unique, large-scale and complex healthcare settings including pharmacy, opticians and hospitals, talk to us about our range of Technology deployment and managed Healthcare IT services.

Healthcare IT Support

If you’re in the healthcare industry, you’ll know that the technologies you depend upon are critical. When they don’t work correctly, they negatively impact healthcare professionals and patients alike. For expert support in unique, large-scale and complex healthcare settings including pharmacy, opticians and hospitals, talk to us about our range of Technology deployment and managed Healthcare IT services.

We are very pleased with the way in which Vista have managed our projects. They have the scale, flexibility and experience to manage large scale technology changes within our business, they really are a true partner. Vista have been highly flexible and maintained professionalism throughout this project by working with McKesson to manage additional project requirements and project accelerations.

Ranjit Gill
CIO (Mckesson)

Latest Insights

Take a look at the latest tech support news and our company blog for tech updates
Press
Independent PMSi survey scores UK-based company Vista Technology Support 9.8 out of 10 – RTIH
Vista Technology Support recently appointed independent industry analysts PMSi to complete a market survey interviewing its tier 1 and tier 2 customers in retail and hospitality businesses. The survey also included tier 1 retailers that are currently not Vista customers.
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Press
Vista Technology Support Wins Global Excellence Award 
Vista Support is Awarded Most Innovative EPoS & Retail IT Solutions Company by Acquisition International's Global Excellence Awards 2023.
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Blog
Technology in Hospitality: The Driving Force for Change
Business adaptation goes hand in hand with technology and competitiveness; one informs the other, and is a cautionary tale for businesses that invest too late in modern advancements and R&D. The hospitality industry is a great example of technology complementing the consumer experience, as largely, its principles are built on ensuring the consumer journey is as effortless as possible. But with AI looming, what can consumers expect as their path to purchase faces yet another technological evolution.
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Press
Vista selected as one of “50 Best Companies to Watch 2023” by CIO Bulletin
CIO Bulletin had the opportunity to talk to James Pepper, CEO of Vista Technology Support, about the extensive services they offer and featured this online on their website and in a 3 page spread in their special edition magazine.
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ESG
Vista Powers Dynamos into 2024 Season
Vista are proud to sponsor the Pentwyn Dynamos u15s for the 2023/2024 season. Pentwyn Dynamos, a local football team based less than a mile from Vista’s head office, were at a crossroads as to how to source a new kit for their team, with many families still impacted adversely by the cost-of-living crisis.
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Our Customers

120 retail, hospitality and pharmacy businesses trust us to deliver their technology transformation projects and ongoing IT support services, including EPoS and IT Maintenance, Services Desk, Corporate Service Desk and IT Procurement.