About Us

Vista Technology Support was established in 1995 with a mission to provide high-quality EPoS and Retail IT hardware maintenance services to large retail business in the UK.

Vista Technology Support was established in 1995 with a mission to provide high-quality EPoS and Retail IT hardware maintenance services to large retail business in the UK.

Vista’s very first customer was in fact a physical retailer that was growing and opening new stores through the UK and Europe and that customer was Primark. Throughout the late 1990s and early 2000s, the business went from strength to strength securing EPoS maintenance contracts with some of the largest and well-known retail and hospitality businesses in the UK including: Spar, Londis and Carphone Warehouse, Greenall’s Inns, Luminar Leisure, Yates Wine Lodge and Scottish and Newcastle.Throughout its 25-year history, Vista’s services have evolved as the business has established itself as the market leader in EPoS maintenance, Retail IT and Hospitality IT support throughout the UK and Ireland. The company specialises in providing technology deployment and on-going support in fast-paced physical trading environments including retail, hospitality, healthcare, leisure and entertainment.

Since the inception of the business, Vista Retail Support was the recognised brand name. However, as the business grew and acquired customers from other sectors, provided more services and supported a wide range of technologies, the business adopted the brand name Vista Technology Support.

Today, we retain our retail technology support credentials but have evolved significantly.Vista has built on its extensive knowledge and experience of EPoS support and diversified its services based on the needs of its retail, hospitality and healthcare customers. It offers a unique proposition to its customers as all of Vista’s services are delivered by its own employees based in the UK and Ireland, providing  comprehensive Managed IT services support, all under one roof.

Whilst Vista is now established as the market leader in its field and offers its customers the many benefits that come with a large-scale operation, it has retained its connection with people. As a result the company has an excellent culture within the business and Vista colleagues are encouraged to be the best and do the best they can for their customers and colleagues. Vista’s customers often refer to Vista as a large family business and also an extension to their own IT teams.

Vista Retail Support Limited trading as Vista Technology Support. Registered in England & Wales. Registration number: 03009356

Vista’s financial accounts are audited annually by one of the big four accountancy firms and filed with Companies House. Vista’s latest financial reports can be viewed HERE.

Environmental Focus

Vista Technology Support aims to minimise the impact that the business has on the environment, with a desire to leave the world a better place. Vista understands that all businesses have a responsibility to take the lead in protecting the planet by collaborating with our customers, business partners, suppliers and colleagues to address environmental issues and ensure products and services are ethically sourced and sustainable.

Vista’s environmental objectives are to measure our business’ material environmental impact and commit to measurable outcomes that reduce waste and minimise harmful carbon emissions.

More information can be found on Vista’s ESG page

Our Services

Vista provides EPoS, Retail and Hospitality IT Support to Over 120 Businesses in 31 Countries, 365 Days a Year

By leveraging best-in-class technology, Vista’s capabilities create unrivalled innovation and a unique approach to business-critical technology.

Specialising in dynamic business environments, we support some of the UK’s largest retail, healthcare, hospitality and entertainment businesses, to provide a flexible and responsive service partnership. We are proud to be working with over 120 household brands, including Lloyds Pharmacy, Spar, One Stop, Papa John’s and Clarks to support them in achieving their IT objectives and keep their critical technology systems running.

The sectors we work in

Retail IT Support

Fully managed retail IT services

Are you a busy retail chain looking for complete retail IT support for both legacy retail IT and the latest in store technology? You won’t find our range of expertise anywhere else. From new technology deployment to post installation support, underpinned by industry leading SLAs of 2/4/8 hours and next business day fix for remote helpdesk and on-site break-fix engineering.

Hospitality IT Support

Fully managed hospitality IT services

Are you searching for a trusted hospitality IT partner to implement large-scale technology rollouts, share specialist advice on the right technology strategy and provide industry leading hospitality IT support? For over 25 years, we’ve worked with the UK’s most recognised hospitality organisations including the World’s largest restaurant chain, the UK’s largest hotelier and 64% of cinemas in the UK and Ireland.

Healthcare IT Support

Fully managed healthcare IT services

If you’re in the healthcare industry, you’ll know that the technologies you depend upon are critical. When they don’t work correctly, they negatively impact healthcare professionals and patients alike. For expert support in unique, large-scale and complex healthcare settings including pharmacy, opticians and hospitals, talk to us about our range of Technology deployment and managed Healthcare IT services.

Our Customers

Our customers benefit from highly responsive SLA’s, which range from 2/4/6/8 hour and next business day resolution, with 365-day cover and service day windows tailored to suit each individual customer requirement.