Commercial Manager

Cardiff Office
Full-Time, 37.5 hours p/w

About the Company:

Vista Retail Support’s Mission 

  • To be the partner of choice for the provision of technology services in the UK
  • To deliver on our commitments to all of our customers both external and internal
  • Create a great environment where Vista people become the best they can be and are able to discover for themselves and educate others in the field of technology support

Vista Retail Support’s Values

  • To do the best we can for our business, our customers and our colleagues
  • To demonstrate honesty, integrity and flexibility in all that we do
  • To be transparent in our operations
  • Respect our environment
  • Return value to our shareholders
  • To be committed to our people

Purpose of the Role:

The role has been created to support our continued expansion into further services; to deliver to our existing customers and to assist with analysing the potential of future markets that the business intends or wishes to pursue.

Main Tasks and Objectives

  • To be the first point of contact for pricing when tendering for new and existing business (Requests for Proposals (RFPs) and contract renewals) and co-ordinate the bid process.
  • To create pricing models based on the customer requirements and the Company’s ability to provide profitable business.
  • To draft contracts and addenda from first stage through to conclusion of the bid process.
  • To liaise internally with senior account managers and business development managers at all stages during the tender and contract processes.
  • To liaise with operational departments and finance to cost contract activities.
  • To analyse contract and services profitability in conjunction with the finance department to ensure that the Company is meeting its budget expectations, driving margin improvement and revenue growth.
  • To prepare internal and external reports using a variety of different data sources and systems and ensuring the accuracy of the output.
  • To provide a source of expertise in carrying out market research.
  • To undertake any other duties for which the commercial manager is requested from time to time by the management team.

Outcomes and Deliverables:

  • Efficient pricing analysis service in relation to the sale of new business and the renewal of existing business
  • Liaise internally regarding the commercial aspects of the contracts
  • Smooth and timely transitions of new customers and new business from existing customers
  • Contracts are renewed where profitable

If you would like to be considered for a role within our successful and growing organisation, working with an excellent customer base please send us a copy of your CV and enter the role type you would like to apply for in the subject line.

Please send applications to