Public Sector

Delivering value in complex environments is what we do.

The expectations and demands of the public are constantly growing. Technology is providing the tools for government departments to optimise their core processes, enabling staff to spend more time on essential, public-facing services.

However, when systems experience performance failures or downtime, major issues can occur. People expect a continuously engaging, high-quality service from public sector organisations. But when service is slow, inconsistent or insufficient as a result of technology disruption, they can become quickly dissatisfied.

As the UK’s leading technology support service provider, Vista is ideally placed to help you tackle the challenges that come with managing a complex IT infrastructure estate. Our mission is simple. We want to enable public sector organisations to achieve their digital ambitions and reach new levels of citizen satisfaction.

We help the likes of councils, universities, NHS trusts and local authorities achieve their IT strategies by working closely with them from the outset to identify the right technology solution for their requirements.

We understand the pressures on the public sector and how central technology is to the way your organisation operates. Our services are expertly designed to meet the ever-evolving IT needs of public sector organisations operating in dynamic, high-pressured environments.

Key services we offer the public sector include:

  • Remote helpdesk support for hardware and software
  • On-premises engineering support
  • Technology transformation project deployment
  • Consultancy and procurement services
  • Full hardware lifecycle management (including repair, recycling and disposal)

As a trusted supplier, you can depend on Vista to:

  • Provide responsive, high-quality technology support at a competitive price
  • Reduce the volume of technology-based incidents and have Vista take ownership
  • Improve the availability of your staff to focus on essential public-facing services
  • Remove the complexity of managing several IT service partners, system integrators and hardware vendors
  • Provide low-risk service transition via a comprehensive and carefully-managed onboarding process

In addition to our in-house service offerings, Vista also works in collaboration with market leading IT service providers and manufacturers to deliver new-age, innovative technology solutions across a number of public sector locations such as universities, hospitals and NHS trusts, head offices, and college campuses.

Whether it’s a cloud-based cashless campus solution, micro-market POS, guest WiFi or LTE cellular networks you’re after, we help implement and support your new infrastructure so you can focus your time on other value-adding areas of your organisation.

At Vista, we drive best practice throughout every element of our business. When it comes to finding solutions to your IT challenges, we guarantee you are working with the best in the industry.

For more information about our services and how we can assist you with your technology requirements, contact a member of our team at info@vistasupport.com.