Project Services

Critical IT projects delivered on time and within budget.

Vista’s experience in rolling out major EPoS and technology projects within retail, leisure, hospitality and healthcare environments is unrivalled. We have the capacity, credibility and experience to deliver on technology projects within virtually any trading environment, working in close partnership with our customers as extensions of their own IT and project teams.

From conception to reality, every project undertaken by Vista is fully resourced and delivered on time, to the exact specification required and within budget. We understand that disruption to business needs to be kept to an absolute minimum and that when your doors open, everything needs to work perfectly, no matter what.

Our experience is not limited to EPoS deployment projects. We also stage and install a wide range of technology including self-service kiosks and checkouts, digital signage, P2PE chip and pin terminals, WiFi, switches and servers, and PoS software upgrades.

What makes Vista’s Project Services different?

  • Industry leaders in retail project management and digital transformation strategies
  • Wide scope of project capabilities, from single pop-up shop creation to widespread, long-term transformational change
  • Full project management including day-to-day operations
  • Projects resourced on-time and within budget
  • State-of-the-art, scalable staging lab
  • Special accreditation and dedicated facilities for storage and installation of P2PE devices in full compliance with PCI payment security standards

IMACD – Installations, Moves, Adds, Changes & Disposals

As technology specialists, we understand that business trading environments change all the time. From smaller scale refits to large, multi-store openings, we have over two decades’ experience in managing IT infrastructure projects and IMAC services. Each IMAC activity is tailored precisely to our customer’s requirements and delivered to exacting project timeframes and costs.

Our team of PRINCE2-qualified project managers are equipped to support the strictest of timelines for your project, whether that’s opening a single pop-up, or implementing a widespread major technology transformation across your estate. Our IMAC projects are delivered by using our tried and tested methodology in a way that’s suited to your individual business requirements, which is why we often complete projects out-of-hours.

As part of our proven partner-based methodology, you will have a dedicated, expert Project Manager who will orchestrate a bespoke project and deployment programme to address all elements of your project plan. These are designed to provide you with full, end-to-end project management, that can include:

  • Technology procurement
  • Configuration, build and testing
  • Installation
  • Digital instruction and sign-off
  • Continued support and maintenance

Throughout all stages of the project lifecycle, you will have full visibility so you can be certain all changes are deployed seamlessly within your business. Open communication, transparency and honesty are the foundations of our excellent relationships with our customers, and what has led to so many trouble-free, successful deployments.

Our project engineers carry out hardware installation and configuration including:

  • Network hardware
  • Network and structured cabling (Cat 5, Cat 6, Cat 6a or Cat 7)
  • EPoS equipment
  • Server and back office equipment
  • Facilities systems, including ventilation and A/C systems, fire alarms and AV installations
  • Wireless access points
  • Telephone systems and handsets

EPoS and IT Deployment Installations

Our installation teams are a resource with rapid deployment capability. Our professional project engineers and site management staff take full responsibility of your project throughout every stage of the live implementation. As technology specialists, we know the importance of ensuring a new trading environment is open for business on time.

All processes of staging, configuration and installation are clearly defined to ensure problem-free installation. Using Vista’s expertise, we can offer advice at the start and throughout your EPoS or technology installation.

Technology Staging and Configuration

Our state-of-the-art staging lab enables us to offer customers a professional and efficient system build and test environment. Our dedicated staging team creates a bespoke virtual environment for our customers. Your devices such as EPoS systems, laptops, tablets and hand-held terminals will be imaged, configured and tested in real-life situations before installation on site, leaving you safe in the knowledge that everything will be working as it should prior to go-live.

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