Learn how Vista Technology Support can help you upgrade your EPoS and SCO systems with its PaaS model.
Introduction
Point of sale (PoS) technology is the backbone of any retail or hospitality business. It enables you to process transactions, manage inventory, track sales, and generate reports. However, PoS technology is constantly evolving, and you need to keep up with the latest trends and innovations to stay competitive and meet customer expectations.
One of the most significant developments in PoS technology is the emergence of self-service solutions, such as self-checkout (SCO) terminals and kiosks. These solutions allow customers to scan, pay, and bag their own items, reducing the need for staff intervention and increasing convenience and efficiency. According to a report by IHL Group, self-service solutions can increase sales by up to 30% and reduce labour costs by up to 60%.
However, upgrading your PoS and self-service systems can be a daunting and costly task. You need to find the right hardware and software, negotiate with vendors, ensure compatibility and security, and install and maintain the equipment. This is where Vista Technology Support can help you. Vista is a leading provider of technology support services for retail and hospitality businesses, offering a comprehensive Procurement as a Service (PaaS) model that covers all aspects of PoS and self-service solutioning, sourcing, procurement, and installation.
What is PaaS and how does it work?
PaaS stands for procurement as a service, a model that allows you to outsource the entire process of acquiring and deploying new technology to a third-party provider. With PaaS, you don’t have to worry about the hassle and expense of sourcing, procuring, and installing new PoS and self-service systems. Instead, you can focus on your core business and let Vista handle the rest.
Vista’s PaaS model works in four simple steps:
- Step 1: Solutioning. Vista will analyse your business needs and objectives, and design a customised PoS and self-service solution that suits your budget and requirements. Vista will also provide you with a detailed proposal and a project plan.
- Step 2: Sourcing. Vista will leverage its extensive network of suppliers and partners to source the best hardware and software for your PoS and self-service solution. Vista will also negotiate the best prices and terms on your behalf, ensuring you get the best value for your money.
- Step 3: Procurement. Vista will handle the entire procurement process, from ordering and invoicing to delivery and logistics. Vista will also ensure that all the equipment is tested and certified before delivery, and that all the necessary documentation and warranties are in place.
- Step 4: Installation. Vista will deploy its experienced and qualified engineers to install and configure your new PoS and self-service systems. Vista will also provide training and support to your staff, and ensure that the systems are fully integrated with your existing infrastructure and processes.
What are the benefits of PaaS?
By choosing Vista’s PaaS model, you can enjoy the following benefits:
- Cost savings. You can save up to 30% on the total cost of ownership of your PoS and self-service systems.
- Time savings. You can reduce the time to market of your PoS and self-service systems, as you don’t have to deal with multiple vendors, contracts, or invoices. You can also avoid delays and disruptions caused by faulty or incompatible equipment, as Vista will ensure that everything is delivered and installed on time and to the highest standards.
- Quality assurance. You can rely on Vista’s expertise and experience in PoS and self-service technology, as Vista has been providing technology support services to retail and hospitality businesses for over 25 years. Vista has also achieved ISO 27001 certification, demonstrating its commitment to security.
- Flexibility and scalability. You can easily adapt and expand your PoS and self-service systems, as Vista will provide you with the latest and most suitable technology for your business. You can also request changes or upgrades at any time, and Vista will accommodate your needs as quickly and efficiently as possible.
- Customer satisfaction. You can enhance your customer experience and loyalty, as you can offer them faster, easier, and more convenient ways to shop and pay. You can also reduce queues, errors, and complaints, and increase customer satisfaction and retention.
Conclusion
PoS and self-service technology are essential for any retail or hospitality business that wants to stay ahead of the competition and meet customer demands. However, upgrading your PoS and self-service systems can be a complex and costly endeavour, unless you partner with Vista Technology Support. Vista can provide you with a complete PaaS model that covers all aspects of PoS and self-service solutioning, sourcing, procurement, and installation. With Vista’s PaaS model, you can save time and money, ensure quality and security, and boost your business performance and customer satisfaction.
If you are interested in learning more about Vista’s PaaS model, or want to request a free consultation, please contact us at 0330 135 9878 / sales@vistasupport.com. We look forward to hearing from you and helping you with your PoS and self-service needs.