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On selecting Vista, DFS were confident in our ability to deliver not only devices into stores, but provide a full solution of basic training and testing once on site

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Vista assisted in transforming the store within one single evening. It was an extremely well-co-ordinated and collaborative effort carried out with minimal disruption to the local community and economic impact to the client.

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DFS selected Vista as the partner of choice to work with its IT team and deploy the comprehensive ASUS upgrade.

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Superdry EPoS and Back-Office Systems Upgrade

The Challenge

As part of Superdry’s EPoS and Back-Office upgrades, Vista was selected by Aptos, as their partner of choice to carry out the systems upgrades across 91 Superdry sites in UK and Ireland, including five of the fashion retailer’s airport stores.

The project involved the staging, delivery and installation of 430 new HP Engage One Pro and 182 HP Engage Flexi Mini-Systems, as well as the decommissioning and storage of all the legacy equipment.

Superdry Stores, including 5 Airport Stores

HP Engage One Pros

HP Engage Flex Mini-Systems

Project Turn-Around Time in Months

Why Vista?

Vista’s highly experienced Project Team planned the project from start to finish and were on hand to decommission the legacy hardware from the store and return for reuse, repurpose or recycling.

Whilst on site Vista’s project engineers also worked with Superdry’s shop fitters as they updated the store counter tops. Vista’s project engineers were onsite to install the new EPoS and back-office systems also to ensure that the cabling was correctly routed and terminated in the new counters tops.

The Solution

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The Result

This was one of the best tech refresh projects I have worked on, the Team at Vista and Aptos worked in partnership with Superdry to deliver the project. From project kick off through to completion, the process was efficient and effective. I would highly recommend Vista to any other retail organisations that are contemplating large scale technology deployments and projects.

Neil Hooper, Business Systems Manager (Superdry)

I’d like to express my thanks for Vista’s support and flexibility throughout this rollout. Vista met the challenges with an innovative yet professional manner which allowed us to be flexible with our approach to the rollout as a whole. I said at the start that high quality staging was the key to this project and Vista certainly delivered on that.

A special thank you to the Vista Project Team for contributing to a successful rollout. A Vista project manager attended the site prior to the pilots and his input and eye for detail were a real benefit to the planning process. I rate Vista’s PM as one of the best vendor PMs I have had the pleasure of working with and he is a tremendous ambassador for Vista.

Malcolm Armes, Senior Project Manager (Aptos)

I really enjoyed working on this project, both Aptos and the customer were very helpful and were engaged in the project from initial planning, testing and through to project completion.
When the customer requested changes, they understood the challenges that PM’s face when making change whilst a project is in flight and allowed Vista time to rework our schedule to accommodate these.

Our staging team were excellent on this project and worked with Aptos and Superdry to ensure that the epos application and configuration were tested prior to project pilot, the team were also able to stage the new Pos systems well in advance of the installation
Overall this project was an immense success and I would to thank everyone involved.

Project Lead, (Vista Technology Support)

More case studies

On selecting Vista, DFS were confident in our ability to deliver not only devices into stores, but provide a full solution of basic training and testing once on site

Read the Case Study

Vista assisted in transforming the store within one single evening. It was an extremely well-co-ordinated and collaborative effort carried out with minimal disruption to the local community and economic impact to the client.

Read the Case Study

DFS selected Vista as the partner of choice to work with its IT team and deploy the comprehensive ASUS upgrade.

Read the Case Study