Insights
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Maximising Efficiency, Enhancing Customer Experience, and Boosting Profitability with Vista’s Self-Service Solutions Self-checkout and self-service kiosks have become essential in retail and hospitality, rapidly shifting from novelty to necessity. Whether you’re picking up groceries, grabbing a quick bite, or checking into a hotel, self-service technology has become a familiar part of the customer journey. In this article, we’ll explore […]
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Electronic Shelf‑Edge Labels (ESLs) have rapidly moved from “innovation” to “infrastructure”. What began with cautious pilots across Europe is now a full‑scale shift in the UK retail landscape, driven by margin pressure, labour shortages, and a renewed focus on operational efficiency. But while most conversations fixate on the labels themselves, the real determinant of ESL […]
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Retail and hospitality businesses operate in fast-paced, high-pressure environments where even a brief period of downtime can have a major impact on revenue and customer experience. This is why many organisations are turning to IT Managed Services as a strategic investment. Managed services provide end-to-end IT management through centralised platforms, often aligned with frameworks like […]
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Though previously set to take place October 2025, the UK Government has now confirmed that the Deposit Return Scheme (DRS) will be introduced across England, Northern Ireland, and Scotland from 1 October 2027. This delay offers businesses more time to prepare – but that preparation starts now. As of now, we’ve officially entered Phase One, […]
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We’re proud to announce the successful completion of a major milestone: the installation of 2,000 new self-checkouts (SCOs) across 257 of our customers’ stores throughout the UK. This ambitious project, which began on 10th June 2024, has spanned 1 year, and marks a significant step forward in enhancing the customer experience in retail. A Nationwide Effort From the northernmost store in Thurso […]
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UK Businesses Encouraged to Follow EU’s Lead on Accessibility as European Accessibility Act Comes into Force June 28, 2025 marked a pivotal moment for accessibility and inclusion across Europe, as the European Accessibility Act (EAA) officially came into effect. This landmark legislation sets out to ensure that digital products and services across the European Union are accessible to […]
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As technology continues to advance, the retail and hospitality sectors are becoming prime targets for cyber-attacks. Phishing, ransomware, advanced persistent threats, and supply chain attacks are on the rise, and cybercriminals are constantly innovating, and finding new ways to exploit vulnerabilities in retail POS systems, IoT devices, endpoints, and cloud and server environments. As your brand […]
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NRF: Retail’s Big Show is one of the most highly anticipated events in the retail industry, uniting the brightest minds in technology and innovation from around the world. This year, Vista Technology Support had the privilege of attending once again, allowing us to dive into ground-breaking innovations, connect with industry leaders, engage with disruptive tech […]
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In today's fast-paced retail environment, leveraging the right IT solutions is crucial for streamlining operations and boosting productivity. From IT support for business to instore technology maintenance, here are the essential IT solutions every retail business needs.
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Creating a robust IT infrastructure is essential for modern hotels seeking to improve guest satisfaction, streamline operations, and stay competitive in the hospitality industry. This guide provides a comprehensive step-by-step approach to building a reliable IT system tailored to the unique needs of hotels.