Driven by a surge in online sales, the demands for home delivery is making the technology used by warehouse and distribution teams more critical than ever.
Vista is well known for its industry-leading technology support within physical trading environments. Our services provide our customers with a full support wrap which includes helpdesk, proactive onsite maintenance, data cabling and technology refresh projects.
Our services are designed to support our customers’ technology wherever it is deployed, including head office IT, in-store EPOS, kiosks, servers, Wi-Fi and digital signage. As well as front-of-house, Vista also supports the technology that retail businesses deploy behind the scenes to enable their omnichannel commerce to succeed.
Vista provides helpdesk solutions, remote mobile device management, staging and configuration, and onsite replacement of mobile technology into distribution centres and dark stores for some of the largest retail organisations in the UK.
Our highly skilled teams provide proactive and responsive support of devices such as mobile computers, tablets, RFID readers, and vehicle-mounted computers. Vista also supports wearable devices that enables warehouse operatives to scan pick items and print labels, as well as headsets worn by warehouse operatives to receive instruction or communicate with their colleagues elsewhere in their business. Vista’s service wrap not only includes the support of the end-user mobile technology but also includes the installation and support of the distribution centre or dark store network infrastructure including data cabling, servers, routers, firewalls switches and Wi-Fi access points.
Our support provision doesn’t just include distribution hardware support. Our team of helpdesk analysts provide 1st and 2nd line support to businesses that utilise 3rd party software applications to enable their online, distribution and delivery functionality, such as Just Eat.
If you are contemplating converting physical trading environments into dark stores, require technology support for your distribution centres, mobile device support, or overall management for your in-store technology, Vista can provide the support you require to drive your online sales.
But don’t just take our word for it. We’re happy to provide customer references. Reach out to one of our experts at sales@vistasupport.com and find the right solution to your toughest IT challenges.
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