Whatever technology you use, we’ll keep it running.
Shops, restaurants, cinemas and pharmacies in customer-facing trading environments, are dependent on the performance and reliability of their technology to sell their products and provide their services. Some of the best-known retail, hospitality and healthcare organisations rely on Vista Technology Support to supply, stage, deploy and once installed provide preventative and highly responsive break-fix services and on-site IT and EPoS maintenance.
We chose Vista because of their great reputation in providing IT services in retail and their expertise in the grocery and convenience market. We weren’t disappointed and through their data insights, technical knowledge and focus, our teams have been able to improve the IT experience for our in-store colleagues, IT teams and of course our customers.
We currently use Vista for 1st and 2nd line helpdesk, new store openings, IT projects and in-store retail break-fix engineering.
Retail IT Support
Are you a busy retail chain looking for complete retail IT support for both legacy retail IT and the latest in store technology? You won’t find our range of expertise anywhere else. From new technology deployment to post installation support, underpinned by industry leading SLAs of 2/4/8 hours and next business day fix for remote helpdesk and on-site break-fix engineering.
Retail IT Support
We chose Vista because of their great reputation in providing IT services in retail and their expertise in the grocery and convenience market. We weren’t disappointed and through their data insights, technical knowledge and focus, our teams have been able to improve the IT experience for our in-store colleagues, IT teams and of course our customers.
We currently use Vista for 1st and 2nd line helpdesk, new store openings, IT projects and in-store retail break-fix engineering.
Hospitality IT Support
We were really pleased with the way in which Vista were able to transition our restaurant IT support in a seamless fashion. Their attention to detail was excellent and they were able to identify a number of areas for improvement.
Our initial RFP requirements were for on-site engineering (break-fix). We soon discovered the range of other services Vista provides including IT projects and corporate service desk which were of great benefit to our business. Our colleagues really enjoy the Vista experience and everyone we have worked with has demonstrated that they are a true partner of ours.
We are very pleased with the way in which Vista have managed our projects. They have the scale, flexibility and experience to manage large scale technology changes within our business, they really are a true partner. Vista have been highly flexible and maintained professionalism throughout this project by working with McKesson to manage additional project requirements and project accelerations.
Healthcare IT Support
If you’re in the healthcare industry, you’ll know that the technologies you depend upon are critical. When they don’t work correctly, they negatively impact healthcare professionals and patients alike. For expert support in unique, large-scale and complex healthcare settings including pharmacy, opticians and hospitals, talk to us about our range of Technology deployment and managed Healthcare IT services.
Healthcare IT Support
We are very pleased with the way in which Vista have managed our projects. They have the scale, flexibility and experience to manage large scale technology changes within our business, they really are a true partner. Vista have been highly flexible and maintained professionalism throughout this project by working with McKesson to manage additional project requirements and project accelerations.
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