Insights
Blog
Starting 1st October 2025, a Deposit Return Scheme (DRS) will be introduced across England, Wales, and Northern Ireland to help reduce litter and boost recycling rates. While Scotland will implement similar responsibilities, the Scottish Government will issue separate legislation and guidance. The environmental benefits are clear, but for retailers, the scheme brings significant changes in operations, compliance, and technology. In this blog, we explore […]
Blog
Retail technology has been put through its paces over the last year. Never before has equipment been shut down and restarted on mass, cleaned so rigorously, or been mobilised to accommodate social distancing requirements. In this guide, we share our experiences and data insights relating to how our customers’ technology was impacted by the […]
Blog
On 8th March, we joined the world as we celebrated International Women’s Day, recognising the amazing accomplishments achieved by women every day. To kick-start our celebrations, we caught up with our Commercial Director, Lucy Mayer-Page, and our Finance Director, Emily Rickus – two women in our leadership team who are integral to Vista’s growth […]
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Driven by a surge in online sales, the demands for home delivery is making the technology used by warehouse and distribution teams more critical than ever. Vista is well known for its industry-leading technology support within physical trading environments. Our services provide our customers with a full support wrap which includes helpdesk, proactive onsite […]
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Technology plays a fundamental role within any physical trading environment and in today’s digitally-charged world, businesses simply couldn’t operate without it. In-store technologies are constantly advancing, and businesses are using them to develop new, innovative digital experiences to meet the increasing expectations of today’s consumer. Systems’ up-time is crucial for merchants and the millions […]
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Typically known for our credentials in the retail landscape, Vista’s origins in the hospitality market is something not everybody knows! Greenalls Pubs and Restaurants was once the front-runner of the pub trade and operated for more than two centuries as a regional brewer and distiller. The early ’90s saw the pub chain grow exponentially as […]
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It all started with one customer. When Vista Retail Support was founded 25 years ago, Phil Pepper had a business idea that he believed could help a retailer achieve its IT objectives and support its rapid growth throughout the UK. That retailer was Primark. With just the company name and a small team of […]
Blog
Vista Retail Support recently conducted a nationwide survey to see how much the public’s shopping habits have changed since the world went into lockdown, and how we can expect these behaviours to change now that the high street has started to re-open. Nearly 400 people from across the UK took part in the survey, […]
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News
25 years ago, Phil Pepper had a dream and decided to start up Vista Retail Support. Over the course of two decades, the company has grown from strength to strength and is now the leading independent services provider for business critical technologies. We journey back in time with Phil to recount some of his […]
Blog
With rising consumer expectations and […]