Insights

  It all started with one customer. When Vista Retail Support was founded 25 years ago, Phil Pepper had a business idea that he believed could help a retailer achieve its IT objectives and support its rapid growth throughout the UK. That retailer was Primark. With just the company name and a small team of […]

  Vista Retail Support recently conducted a nationwide survey to see how much the public’s shopping habits have changed since the world went into lockdown, and how we can expect these behaviours to change now that the high street has started to re-open. Nearly 400 people from across the UK took part in the survey, […]

  25 years ago, Phil Pepper had a dream and decided to start up Vista Retail Support. Over the course of two decades, the company has grown from strength to strength and is now the leading independent services provider for business critical technologies. We journey back in time with Phil to recount some of his […]

                                                                                                    With rising consumer expectations and […]

Our CEO, James Pepper, explores how cutting-edge artificial intelligence is powering the fight against today’s global pandemic. Thinking back to October 2019, if you had asked any IT professional or business leader which virus would have posed the biggest threat to their businesses, they would have probably listed a plethora of cybersecurity risks.  Very few […]

Earlier last month, our CEO, James Pepper, featured in the BRC’s winter edition of their online magazine, The Retailer. This particular article takes a look at what’s in store (pun intended) for the future of retail and how the industry should be preparing for the next generational wave, Generation Alpha. Read the full article here! […]

Earlier this month, National Retail Federation’s Big Show took place in New York City, boasting 40,000 attendees, with the likes of Starbucks and Microsoft taking to the keynote stage, hundreds of break-out sessions and an exhibition floor which would take three weeks to cover, rather than the mere three days the event offers. Our CEO, […]

It’s not all doom and gloom Today’s high street often hits the headlines with adversity as we see news about more and more retailers closing stores across the country. But what about those retailers who, amid the concern, are actually seeing sales and profits surge as a result of thriving high street stores? What are […]

Vista's new partnership with FreedomPay will provide access to over 4,000 engineers in over 30 European countries to manage installation and maintenance of payment solutions across the region.